Short-term rental insurance built for how STRs actually work
Coverage designed for the exposures AirCover doesn't reach — bed bug liability, loss of income across all booking platforms, property manager E&O, and earthquake coverage.
STR owners and managers we work with.
What VIFO covers — and where to learn more.
VIFO is a purpose-built short-term rental insurance program. Full coverage details, policy comparisons, and pricing information live at vifo.co. Three places to start:
Bed bug liability, loss of income across all booking platforms, property manager E&O, earthquake coverage, and more — explained in plain language.
vifo.coAirCover is a host guarantee program, not an insurance policy. This page explains exactly where AirCover ends and where VIFO fills the gap.
vifo.co/pages/aircover-vs-vifoHow VIFO compares to standard homeowner, landlord, and vacation rental policies — and what makes it purpose-built for the STR risk profile.
vifo.co/pages/vifo-advantageSituations your policy needs to be ready for.
Bed bug remediation for a vacation rental typically costs $1,500–$4,000 per treatment, plus multiple treatments and inspection fees. Lost bookings during the treatment period add to the total loss. Standard property policies exclude pest damage. VIFO covers both the remediation and the lost income — the exposure that kept most STR owners up at night before this program existed.
Standard homeowner policies routinely exclude commercial rental activity — which is how courts and insurers classify short-term rentals. A bodily injury claim from a paying guest may be denied outright by your homeowner policy. Commercial general liability coverage is what responds when a guest is injured at your property.
Property Manager E&O covers claims from property owners alleging negligent management — disclosure failures, booking errors, maintenance oversights, and disputes over revenue reporting. This is the exposure that separates property management companies from individual hosts, and it's a coverage most property managers don't have until after a claim is filed.
What our clients say.
"I manage several short-term rental properties and spent years with a standard landlord policy thinking I was covered. I wasn't. Pembroke explained exactly where the gaps were, got me into a program built specifically for STR exposure, and had everything bound same day. The bed bug coverage alone made it worth the switch."
"Fast, professional, and they actually understand the short-term rental business. I had a new property coming online and needed to move quickly. Pembroke had a quote in my inbox within hours and we were bound before the property went live. That kind of speed is rare."
"I didn't realize how much my old policy was missing until Pembroke walked me through it. Earthquake coverage, property manager commission protection, bed bug liability — none of that was in my previous policy. The premium was comparable and the coverage was night and day."
A licensed specialist, not a call center.
Pembroke Insurance is a licensed California commercial insurance broker. When you call or submit a form, you reach a licensed advisor who works in your industry — not a generalist or a voicemail box.
Pembroke Insurance · CA Broker License #20790267 · 7040 Avenida Encinas, Ste 104-2, Carlsbad, CA 92011
Short-term rental insurance questions, answered plainly.
Ready to get your VIFO quote?
Purpose-built STR coverage. Licensed broker. Same-day certificates.
VIFO and Pembroke Insurance are affiliated. Insurance is placed by Pembroke Insurance, CA Broker License #20790267. Nothing is bound until you approve real pricing with a licensed advisor.
