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Senior care facility
SeniorGuard — Powered by Pembroke Insurance

Coverage as reliable as the care you provide.

SeniorGuard by Pembroke protects assisted living communities, memory care facilities, skilled nursing operators, and adult day programs — with coverage built around the complex liability environment of senior care.

48h
Quote Turnaround
A+
Carrier Rating
$10M
Max Liability
Instant
COI Issuance
Coverage

What SeniorGuard covers.

Purpose-built coverage for your industry's real exposures — not a generic policy with your name on it.

Professional Liability (Long-Term Care)

Covers claims of negligent care, elopement, falls, and resident harm — the central risk in any senior care operation.

Abuse & Neglect Liability

Specific coverage for allegations of physical, emotional, or financial abuse — increasingly demanded by regulators and families.

Commercial Property

Protects your facility building, contents, and specialized equipment — including coverage for resident personal property.

Workers Compensation

High-injury-rate environments require strong WC coverage — we work with carriers experienced in senior care risk.

Commercial Auto / Transportation

Resident transportation, facility vehicles, and employee use coverage tailored to your fleet.

Cyber Liability & HIPAA Defense

Resident health records are a high-value target. Covers breach response, OCR investigations, and notification costs.

Who It's For

Built for businesses like yours.

SeniorGuard is the right fit if your business falls into any of the following categories.

Assisted living facilities (small group homes to large communities)
Memory care and dementia-focused operators
Skilled nursing facilities
Adult day health and social programs
Residential care homes for the elderly
Independent living communities with services
Real Risk. Real Examples.

Situations your policy needs to handle.

"A resident with dementia leaves the facility undetected."
Elopement claims are one of the most common and serious exposures in senior care. Abuse & neglect liability plus professional liability both respond here.
"A family alleges a staff member financially exploited a resident."
Financial abuse allegations trigger complex coverage questions across multiple policy lines — this is exactly what SeniorGuard is structured to handle.
"A state surveyor issues a deficiency citation following an inspection."
Regulatory defense coverage matters. Standard GL policies won't respond to licensing and regulatory actions — your professional liability must.
The Pembroke Difference

Why SeniorGuard by Pembroke.

Long-Term Care Expertise

We understand the state licensing requirements, survey history considerations, and abuse/neglect exposure that general brokers overlook.

Multi-Location Programs

Managing more than one facility? We build portfolio policies with consistent coverage and simplified administration.

Renewal-Ready Support

Our team monitors your policy year-round so renewals are never a surprise — including proactive re-marketing when it makes sense.

Client Stories

What our clients say.

★★★★★

"Pembroke shopped our Workers Compensation across multiple carriers and brought all the options back in a format that was actually easy to understand — side by side, plain English, no surprises. We ended up saving significantly on our annual premium with better coverage. They understood our class code and never made me feel like I needed a law degree to follow along."

RC
Residential Care Facility Owner
★★★★★

"We've been in the assisted living space for over a decade and have worked with several brokers. Pembroke is the first one that felt like a genuine partner rather than just a vendor. They reach out proactively, flag market changes, and come back with options at renewal rather than waiting for us to chase them."

SC
Senior Care Administrator
★★★★★

"Switching carriers felt overwhelming but Pembroke made it completely seamless. They handled the entire transition — application, notifications, everything. I just had to pick a payment plan. That's exactly what a broker should be doing for you."

RO
RCFE Owner-Operator

Ready to get your SeniorGuard quote?

Our specialists know your industry. Let's build the right program for your business — fast.