Privacy Policy

Effective Date: July 24, 2025

Last Updated: July 24, 2025

Who We Are

Pembroke Insurance Solutions ("Pembroke", "we", "our", or "us") is an insurance agency based in California, offering contractor license bonds and related insurance services.

This Privacy Policy explains how we collect, use, and protect your personal information, including through our SMS messaging service related to the California $25,000 Contractor License Bond.

What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)

  • Contractor license number

  • Business name and address

  • Application and quote request details

  • Communication preferences

How We Use Your Information

We use your information to:

  • Send reminders about license bond requirements or renewals

  • Provide quotes and service your bond request

  • Deliver important updates and promotional offers via SMS

  • Comply with legal or regulatory requirements

SMS Communication

By submitting your contact information or clicking “Apply Now,” you consent to receive SMS communications from Pembroke Insurance Solutions. These may include:

  • Bond renewal reminders

  • Rate quotes

  • Application follow-ups

  • Compliance-related notifications

You can opt out at any time by replying STOP to any message.

Data Sharing

We do not sell your personal information. We may share your information with:

  • Bond underwriters or insurance carriers

  • Regulatory agencies if required by law

  • Service providers assisting with quoting or messaging

  • We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access or disclosure.

Your Rights

You may request to:

  • Access or update your personal data

  • Delete your information from our records

  • Withdraw SMS consent by replying STOP

To submit a request, email us at: privacy@pembrokeinsure.com

Contact Us

If you have questions about this policy or your data, contact:

Pembroke Insurance Solutions
7040 Avenida Encinas, Ste 104-228
Carlsbad, CA 92011
Email: privacy@pembrokeinsure.com

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